FREQUENTLY ASKED QUESTIONS

DO YOU REQUIRE A DEPOSIT?

At the time of booking your session, you will be asked for a $100 refundable session deposit to hold your spot in our busy schedule. This is refundable if you cancel your session within 72 hours after booking. Or you can have it refunded to you after your portrait session if you choose not to make a purchase. If you cancel after the 72-hour grace period or are a no-show on the session date your deposit turns into a store credit.

WHAT IS YOUR REGULAR SESSION FEE?

Our session/creative fee is $500 and that includes a $100 credit toward your print purchase.

DO YOU SHOOT ONLY IN COLOR OR DO YOU PROVIDE BLACK AND WHITE?

We shoot in color, but you can have any (or all) your images converted into black and white as you like.

CAN WE TAKE CELL PHONE PICTURES DURING THE SESSION?

Because phones can distract and impede the portrait making process, photos are not permitted to be taken by clients during any part of the actual portrait session or ordering appointment. When in doubt, please ask. Thank you for your kind understanding.

WHERE IS THE STUDIO LOCATED?

We are thrilled to have a spot in charming and historic Point Richmond, the hidden waterfront city of the East Bay.

Many clients enjoy hanging around in Point Richmond after (or before) the session to grab lunch or dinner, enjoy the cute shops, the art gallery, grab a beer at the local pub or head to the beach. You can learn more about what this hidden gem has to offer here.

The address is 125 Park Place, Suite 122, Point Richmond

Please note, parking can be scarce on weekends. If you can’t find a street spot in front of the studio, drive around the block to Railroad Avenue (which is behind the studio) and you’ll see parking spaces there.

If the buildings front doors are locked when you arrive, please call the studio at 510-213-8038

HOW LONG WILL OUR PORTRAIT SESSION LAST?

Your actual portrait session lasts approximately 45 minutes, depending on number of people or dogs in the session.

DO I HAVE TO PLACE MY ORDER WHEN I SEE MY PROOFS?

Yes, this is the time we set aside to advise you on getting the best from your photographs, so all of the decision makers should be present

I HAVE NO IDEA WHAT TO WEAR, CAN YOU HELP?

Of course! When you book your portrait session, you will receive a list of suggestions and other ideas to help you prepare.

CAN I BRING OTHER PEOPLE?

 

Absolutely! We encourage all guests to bring anyone special to them. We don't charge anything extra to bring other family members!